How Dicey Shoes handles addresses, tracking, delivery estimates and international shipments.
Last updated: August 27, 2026Orders are reviewed for payment authorization and product availability before fulfillment. Processing time can vary by item and supplier. Any estimated timing shown at checkout or in your order confirmation is an estimate, not a guaranteed delivery date.
Please enter a complete and accurate shipping address at checkout. If you notice an error, contact us immediately. Once a package has entered carrier processing, an address change may no longer be possible.
When tracking is available, it will be provided after the shipment is handed to the carrier. Tracking can take time to begin showing movement after a label is created.
Orders containing multiple pairs may ship separately. If that happens, you may receive more than one tracking number and packages may arrive on different days.
International shipments may be subject to customs processing, import duties, taxes or brokerage fees imposed by the destination country. Unless checkout explicitly states otherwise, those charges are the customer’s responsibility.
Weather, holidays, customs, carrier disruptions and other events outside our control can delay delivery. We will help you investigate a shipment when tracking indicates a problem.
If tracking shows a delivery problem, or your order arrives damaged, contact us with your order number and photos when relevant. We may need to open a carrier or supplier investigation before a replacement or refund can be approved.
Send us the details and we’ll respond to the email you provide.
CONTACT DICEY SHOES